Original URL (go to normal version): http://www.carmats4u.com/help.php

Frequently Asked Questions

Based on your emails phone calls we created a section with most common questions about shopping with us. if you cannot find the answer for your question, please contact us via email on phone and we will be happy to help.


Questions and Answers about:

Products (universal, tailored car mats, seat covers)
Delivery (costs, delivery time, covered areas)
Payment (accepted payment methods, credit cards etc)
Design-a-Range (personalized products)
Website (managing accounts, shopping, browsing the website)



I want to order tailored mats but I can't find my model on your website.
If the model is not listed under options, we probably don't have template for it. If you have your old original mats, you can do the paper templates and we will cut your new mats based on templates provided.
Do you do car mats for left hand drive vehicles?
Unfortunately, we don't have templates for LHD cars. We can manufacture them for you if you provide us with a template (see above details).
Will the car mats fit my OEM fixing system?
We only provide our own fixing system. Check how it works.
What does the price of car mats include?
We only sell car mats in sets(2-, 3- or 4-piece set; depends on model). The price includes both front and rear mats (unless it's 2 seater).
Can I have some more information about the carpets?

Classic Velour specification | manufacturing process: needlepunch; pile/fibre composition: 100% Polypropylene; Pile/Fibre Aspect: Non Woven; Pile/Fibre Weight: +/- 650grm/m2; Pile/Fibre Height: +/- 4mm; Backing Composition: Rubber Granular; Backing Total Weight: +/- 1600grm/m2; Total Carpet Thickness: +/- 7mm; Total Carpet Weight: +/-2200grm/m2

Luxury Carpet specification this material has been quality approven by BMW Europe | manufacturing process: tufted; pile/fibre composition: 100% Polyamide6.6 spun; Pile/Fibre Aspect: Cut; Number of Sitches: 64; Pile/Fibre Weight: +/- 860grm/m2; Pile/Fibre Height: +/- 8.9mm; Backing Composition: Jute, Latex, Rubber; Backing Total Weight: +/- 2900grm/m2; Total Carpet Thickness: +/- 15mm; Total Carpet Weight: +/-3650grm/m2

Will your universal seat covers fit my car?

Please check the table below before you placed your order. Universal seat covers will fit the following:

Alfa Romeo:
  • 33
  • 145/146
  • 155/164
  • Spider
  • GTV/156
Audi:
  • 80/90/100
  • A4/A6/A8
BMW:
  • 3 series
  • 5 series
  • 7 series
Chrysler:
  • Neon
  • Voyager
Citroen:
  • AX/BX/ZX
  • Visa/XM
  • Xara
  • Saxo/Xantia
Daewoo:
  • Nubira
  • Leganza
  • Espero
  • Lanos/Nexia
  • Matiz
Ford:
  • Fiesta
  • KA/Puma
  • Focus/Galaxy
  • Escort/Orion
  • Sierra/Mondeo
  • Probe/Cougar
  • Maverick/Explorer
  • Scorpio
Fiat:
  • Tipo
  • Punto
  • Bravo/Brava
  • Marea/Tempra
  • Couple 95 › / Sirena
  • Cinquecento
  • Seicento
  • Ulysse
Honda:
  • Civic
  • Accord/Concerto
  • Prelude/CRX
  • Integra/CRV
  • Legend 92 ›
  • Shuttle
Hyunday:
  • Accent/Lantra
  • Sonata/Coupe
  • Atozi
Isuzu:
  • All Models
Jeep:
  • Cherokee
  • Wrangler
Kia:
  • All models
Lada:
  • All models
Lancia:
  • All Models
Land Rover:
  • Discovery
  • New Range Rover
  • Range Rover
  • Classic
  • Freelander
Mazda:
  • 121/626
  • 323
  • MX3/MX5.MX6
  • RX7/Xedos
Mercedes-Benz:
  • A/C/E/S Class
  • M/V Class
  • Smart
Vauxhall/Opel:
  • Nova/Corsa
  • Astra/Kadett › '92
  • Nova/Corsa
  • Belmont › '92
  • Astra '93 › '98
  • Cavalier
  • Vectra
  • Frontera
  • Monterey
  • Carlon/Senator
  • Omega
  • Calibra
  • Tigra/Sintra
Peugeot:
  • 206
  • 306/307/309
  • 405/406/605/607
Renault:
  • Civic
  • Clion/5/19
  • Twingo
  • 21
  • Megane
  • Safrane
  • Laguna
  • Espace/Scenic
Rover:
  • Metro/Mini/100
  • 200/400/600/800
Saab:
  • 900/9000
  • 9-3/9-5
Seat:
  • Arosa
  • Ibiza › '92
  • Ibiza '93
  • Cordoba/Toledo
Skoda:
  • Civic
  • Felicia/Octavia
  • Fabia
  • Superb
Sang Yong:
  • Musso/Korado
Subaru:
  • Vivio
  • Legacy/Impreza
  • SVX/XY/Coupe
  • Forrester
Suzuki:
  • Alto '98/Swift
  • Baleno/SJ 410/413
  • Vitara/Grand Vitara
  • Jimny/X-90
  • Wagon/Alto '98 ›
Toyota:
  • Avensis
  • Paseo
  • Corolla › '96
  • Corolla '97 ›
  • Carina/ Carina E
  • Celica/Camry
  • Rav 4/ Supra
  • Landcruiser
  • 4 Runer
  • Picnic/Previa
Volvo:
  • 480
  • 440/460
  • S 40/V 40/850
  • S 70/V 70/C 70
  • S 80/S 90/V 90
  • 940/960
VW:
  • Polo
  • Golf/Jetta › '91
  • Golf/Vento '92 › '98
  • Scirocco
  • Corrado
  • Passat '88 › '98
  • Lupo/Passat '96 ›
  • Golf '98 › /Sharan
Nissan:
  • Micra/Primera

How long will delivery take?
Delivery time is 10-14 working days.
How much is P&P
It depends on weight of product(s) and your country of origin (ie. to send set of mats to UK Mainland would be £7.85)
Can you deliver outside UK?
Yes, we can ship the goods worldwide. Price depends on weight of products and destination. While proceeding with checkout put your address when prompted and you'll be able to see how much P&P will be.
Can I track my parcel?
Tracking number for your parcel is available in your website account. If you create an account before you place an order you can view the all details related to your order
What happens if I'm not at home when the parcel arrives?
Courier will try to deliver the package twice and than leave a card in your letterbox for collection at your nearest post office. You can also put delivery instructions for courier (ie. to leave package with neighbours) in special notes box which appears at checkout.
What payments methods do you accept?
You can make your payment via Paypal if you have your Paypal account, or pay by credit or debit card.
What Credit or Debit Cards do you accept?
We accept Visa Credit, Visa Debit, Visa Electron, MasterCard/EuroCard, American Express, Maestro, Switch and Solo cards.
I have paid by credit/debit card but my order status still says 'awaiting payment'.
We process all credit card payments offline, not in real time. Payment are being taken from the card usually twice a day, if there was anything wrong with the payment we would contact the customer.
Can I have my own logo embossed on car mats?
Yes we can apply your custom logo on car mats. When using design-a-mat, pick 'unique custom' from logo selection and then send artwork reference to design@uniqueproductsuk.com along with your order reference number. Due to copyrights we won't apply branded logo types unless you provide us with a appropriate consent.
I registered my details on your wesite but I can't log in.
Before you'll be able to log in, you have to activate you account. You will receive e-mail from us with activation link. Once you click it our account is activated and fully working.
Do I have to open an account to shop with you?
Account is not essential and you can place you order without registering on our website but we advise to get an account with us for several reasons: You won't have to put your details next time you shop, you can manage you addresses, check status of your order, create your own wishlist.